Featured in:

Partner logo
Partner logo
SPIEGEL ONLINE
auto motor und sport
ADAC Online

76 products

Sort By

Best selling
  • Sort By

FAQs

View all FAQs

How does a repair work? What do I need to do?

It’s simple:

  1. Select and purchase the appropriate repair service in our shop.
  2. You’ll then receive an email with a link where you can choose whether you want just a DHL shipping label or an empty box with packing material from us.
  3. Send us your unit – either in your own packaging or in the empty box we provide.
  4. We repair your defective navigation unit and send it back to you.

How long does a navigation repair take?

  • Instrument cluster repairs: Usually within 3 days.
  • Navigation repairs: More complex and usually take around 1 to 3 weeks.

You receive regular email updates so you always know the current status of your unit and when it will be returned.

How much is shipping?

For customers with addresses in Germany, both outbound and return shipping are included.

What costs should I expect?

Our standard repairs are listed at fixed prices. If the cost is higher after inspection, we will contact you first and agree any additional cost with you in advance. You can still decline the repair; in that case we charge only the inspection fee plus return shipping. The current total is €75.00 including VAT.

Who removes the navigation unit?

You can either remove the navigation unit yourself or have your regular workshop do it. We do not offer an on-site removal service and work exclusively by mail-in repair.

Ask Dirk!

  • No problem! I’m here to help. Whether you want to learn more about our repairs or need support with your order.
    testimonial author avatar
    Dirk
    Founder & Repair Specialist

Audi navigation repair – MMI 3G, MMI 2G, RNS-E and RMC

Does your Audi MMI no longer start, has the navigation system failed completely or does the RNS-E no longer read the navigation DVD? Electronic modules and drives can often be repaired without replacing the complete system.

Pixelfehler Hamburg has specialised in automotive electronics repair since 2005. We offer repairs for Audi A1, A3, A4, A5, A6, A7, A8, Q3, Q5, Q7 and TT.

Audi MMI 3G – complete failure and start problems

Typical symptoms include a dark screen, MMI that does not start, repeated restarts or unavailable navigation and infotainment functions. MMI 2G, MMI 3G and MMI 3G Plus are technically different, so the exact unit version matters.

Audi MMI 3G – radio module failure

Not every MMI fault is caused by the main navigation unit. On some vehicles, the radio module is a separate component and requires a different repair.

Audi A4 B8 – MMI 3G radio module repair

Audi MMI 2G/3G – DVD read errors

If the navigation DVD is not recognised, map data cannot be loaded or the drive reads discs only intermittently, a drive repair may be possible.

Audi A4 8K – MMI 3G DVD read error repair

Audi RNS-E Navigation Plus – display and DVD drive

RNS-E units can develop display faults or DVD drive read errors. These are separate repair cases.

Audi A3 – RNS-E DVD drive repair

Audi A4 – RNS-E display repair

Audi RNS-E repair guide

Audi A1 and Q3 – MMI RMC rotary knob

On selected RMC units, the rotary control can fail mechanically or electronically.

Audi A1 8X – MMI RMC rotary knob repair

Older Audi navigation systems

We also offer selected repairs for older Navigation Plus MFD and BNS 5.0 units, including display, rotary control and read-error faults.

Repair service or DIY spare parts?

If you prefer to repair the unit yourself, selected Audi navigation spare parts are available in our parts range.

Browse Audi navigation spare parts

Mail-in service and customer reviews

Within Germany, outbound and return shipping are free. On request, we provide a free shipping box. The current repair price and turnaround are shown on the relevant service page.

⭐ Google – read customer reviews

Ask via WhatsApp

Understand navigation systems instead of simply replacing them

A defective touchscreen, constant restarts or a completely failed infotainment system requires specialist expertise. Pixelfehler Hamburg has many years of experience repairing complex navigation and multimedia electronics – from VW Discover Media and RNS systems to Audi MMI, BMW CCC and Mercedes COMAND and NTG systems.

Our focus is on repairing electronic faults precisely and preserving the original unit whenever possible. In many cases, the entire navigation system is not defective – only a single component is affected. Professional repair can therefore be significantly more economical and sustainable than replacing the complete unit.

Want to learn more about common faults or repair options? Explore our navigation guides and repair tips and our navigation spare parts for selected units.