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FAQs

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How does a repair work? What do I need to do?

It’s simple:

  1. Select and purchase the appropriate repair service in our shop.
  2. You’ll then receive an email with a link where you can choose whether you want just a DHL shipping label or an empty box with packing material from us.
  3. Send us your unit – either in your own packaging or in the empty box we provide.
  4. We repair your defective navigation unit and send it back to you.

How long does a navigation repair take?

  • Instrument cluster repairs: Usually within 3 days.
  • Navigation repairs: More complex and usually take around 1 to 3 weeks.

You receive regular email updates so you always know the current status of your unit and when it will be returned.

How much is shipping?

For customers with addresses in Germany, both outbound and return shipping are included.

What costs should I expect?

Our standard repairs are listed at fixed prices. If the cost is higher after inspection, we will contact you first and agree any additional cost with you in advance. You can still decline the repair; in that case we charge only the inspection fee plus return shipping. The current total is €75.00 including VAT.

Who removes the navigation unit?

You can either remove the navigation unit yourself or have your regular workshop do it. We do not offer an on-site removal service and work exclusively by mail-in repair.

Ask Dirk!

  • No problem! I’m here to help. Whether you want to learn more about our repairs or need support with your order.
    testimonial author avatar
    Dirk
    Founder & Repair Specialist

Škoda navigation repair – Amundsen, Columbus and MIB2

Does your Škoda Amundsen no longer respond to touch, does the Columbus have no sound or does the navigation system fail to start? Often only one electronic module is defective and can be repaired without replacing the complete system.

Pixelfehler Hamburg has repaired automotive electronics and navigation systems since 2005. We offer repairs for Octavia, Superb, Yeti, Fabia, Kodiaq and more.

Škoda Amundsen MIB2 – touchscreen and ghost touch

On selected MIB2 units, the display still works while parts of the touchscreen fail or the system performs unintended inputs.

Škoda Yeti – Amundsen MIB2 touchscreen repair

Škoda Octavia – Amundsen MIB2 touchscreen repair

Škoda Amundsen display repair guide

Amundsen – SD card reader

If the navigation card is not recognised or a card slot stops working, the SD card reader may be faulty. The card itself can also cause the problem and should be checked first.

Škoda Octavia – Amundsen MIB2 SD card reader repair

Škoda Columbus MIB – no sound or interference

Electronic faults can cause complete audio loss, failed speaker channels or interference while radio and navigation continue to work.

Škoda Octavia – Columbus MIB audio fault repair

Škoda Columbus – startup problems

Some Columbus units hang during startup, restart repeatedly or do not switch on at all. The exact hardware generation and fault must be identified before repair.

Škoda Octavia – Columbus does not start

Škoda Amundsen+ – display and drive faults

Selected older Amundsen+ units can develop LCD, CD-drive or Bluetooth faults.

Škoda Octavia – Amundsen+ display repair

Browse navigation spare parts

Mail-in service

Within Germany, outbound and return shipping are free. A free shipping box is available on request. Current repair prices and conditions are shown on the relevant service pages.

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Understand navigation systems instead of simply replacing them

A defective touchscreen, constant restarts or a completely failed infotainment system requires specialist expertise. Pixelfehler Hamburg has many years of experience repairing complex navigation and multimedia electronics – from VW Discover Media and RNS systems to Audi MMI, BMW CCC and Mercedes COMAND and NTG systems.

Our focus is on repairing electronic faults precisely and preserving the original unit whenever possible. In many cases, the entire navigation system is not defective – only a single component is affected. Professional repair can therefore be significantly more economical and sustainable than replacing the complete unit.

Want to learn more about common faults or repair options? Explore our navigation guides and repair tips and our navigation spare parts for selected units.