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How does a repair work? What do I need to do?

It’s simple:

  1. Select and purchase the appropriate repair service in our shop.
  2. You’ll then receive an email with a link where you can choose whether you want just a DHL shipping label or an empty box with packing material from us.
  3. Send us your unit – either in your own packaging or in the empty box we provide.
  4. We repair your defective instrument cluster and send it back to you.

How much does the repair cost?

Most repairs have a fixed price shown directly in the shop. If the fault is unclear, we provide a repair estimate. You can then decide whether you want us to carry out the repair.

Do I need to remove the unit myself?

Yes. You can either remove it yourself or have a workshop do it for you. If you are unsure, you can often find removal instructions on YouTube.

How long does the repair take?

  • Instrument cluster repairs: Usually within 3 days.
  • Navigation repairs: More complex and usually take around 1 to 3 weeks.

You receive regular email updates so you always know the current status of your unit and when it will be returned.

How much is shipping?

For customers with addresses in Germany, both outbound and return shipping are included.

Ask Dirk!

  • No problem! I’m here to help. Whether you want to learn more about our repairs or need support with your order.
    testimonial author avatar
    Dirk
    Founder & Repair Specialist

Audi instrument cluster repair – colour display, lighting and pixel faults

Does the colour display in your Audi A4 stay dark, does the instrument lighting flicker, or are pixels suddenly missing in your Audi TT? These faults do not necessarily mean that the complete instrument cluster has to be replaced.

Pixelfehler Hamburg has specialised in instrument cluster repair since 2005. We repair a wide range of Audi cluster faults – from classic FIS pixel faults on older models to colour display and lighting problems on the Audi A4 B8 (8K), Audi A5 (8T/8F) and Audi Q5 (8R).

Audi A4 B8 (8K) – colour display failed or dark

On the Audi A4 B8, also known as the 8K series, the central colour display in the instrument cluster can fail.

The colour FIS then no longer shows important information correctly. Warning messages, service information or the gear display may be only partially visible or not visible at all.

Typical symptoms include:

  • The central colour display remains completely dark.
  • Individual information or warning messages are missing.
  • The display works only partially.
  • The display is no longer clearly readable.

For this fault, we offer a targeted repair of the colour LCD.

Audi A4 B8/8K – repair a defective colour display

Audi A4 B8 – instrument lighting flickers or fails

Another common fault affects the backlighting of the Audi A4 B8 instrument cluster.

The central display may continue to work while individual areas of the dial remain dark or the lighting flickers.

Sometimes the problem is intermittent at first and becomes permanent over time.

On suitable units, we can repair the affected lighting components.

Audi A4 B8/8K – repair flickering instrument lighting

Important: A failed central colour display and defective dial lighting are different faults, so we offer separate repair services for them.

Audi A5 (8T/8F) – colour display and instrument lighting problems

The Audi A5 Coupé, Sportback and Cabriolet of the 8T/8F series can develop the same types of faults.

The central colour display may stop showing important vehicle information or remain dark. In other cases, the display works but parts of the instrument lighting fail.

We offer separate repair services for both faults:

Repairing the existing instrument cluster can avoid replacing the complete unit.

Audi Q5 (8R) – colour FIS dark or instrument lighting defective

On the first-generation Audi Q5 (8R) we also distinguish between problems with the central colour display and the backlighting.

Colour display defective: Information is missing from the central display or the display remains dark.

Lighting defective: Parts of the dial are no longer illuminated correctly or the backlighting flickers.

Choose the repair that matches your fault:

Different instrument cluster versions can be fitted even within the same model series. If in doubt, a photo of the unit helps us identify the correct repair.

Audi TT 8N – pixel faults, gauge failure and technical overhaul

The first-generation Audi TT (8N) has been one of our specialist repair areas for many years.

Several different faults can occur in these instrument clusters:

  • Missing pixels or lines in the FIS display.
  • Defective speedometer, rev counter, fuel or temperature gauges.
  • Complete electronic failures.
  • Flickering or failed lighting.

We offer targeted repairs for individual faults. If several weak points are affected, a comprehensive technical overhaul may be the better option.

Audi TT 8N – repair FIS pixel faults

Audi TT 8N – complete technical overhaul of the instrument cluster

Audi A3, A4 B5 and A6 C5 – classic FIS display faults

On older Audi instrument clusters, an unreadable driver information system (FIS) is a well-known problem.

Letters, numbers and warning messages may disappear or become difficult to read. A defective LCD display can be the cause.

For suitable versions, we offer replacement or repair of the FIS display.

Suitable repairs:

Our Audi category also contains separate repair services for other faults such as gauge failures or complete electronic failures.

Repair Audi instrument lighting yourself – high-quality replacement LEDs

Do you have electronics experience and want to repair the defective lighting yourself?

We offer suitable replacement components for selected Audi instrument clusters.

Of particular interest are our Osram replacement LEDs for the Audi A4 B8/8K. The set contains 20 LEDs for the instrument cluster backlighting.

Audi A4 B8/8K – view 20 Osram replacement LEDs

We also offer selected LCD displays, stepper motors and electronic components for other Audi models.

Browse all Audi instrument cluster spare parts

Please note before purchasing: The exact version must match the instrument cluster installed in your vehicle. Replacing LEDs or LCD components requires suitable soldering equipment and experience with sensitive electronics.

If you do not want to carry out the repair yourself, you can use our professional repair service.

Why repair the original Audi instrument cluster?

A defective colour display or lighting fault does not automatically mean that the complete instrument cluster must be replaced.

With a successful repair, the existing instrument cluster is retained. This can avoid the purchase of a new or used cluster and the associated adaptation work.

Your benefits with Pixelfehler Hamburg:

  • More than 20 years of experience with instrument clusters and automotive electronics.
  • Targeted repairs for colour displays, lighting, FIS pixel faults and electronic failures.
  • Free outbound and return shipping within Germany.
  • Free shipping box with packing material on request.
  • Fast turnaround: Many instrument cluster repairs are completed within a few working days after the unit arrives.
  • Transparent repair prices shown directly on each repair page.

Repairs are carried out exclusively as a mail-in service for the removed instrument cluster. You can remove it yourself or have a workshop do it.

Customer experiences

We have worked on instrument clusters and automotive electronics every day since 2005.

Here you can find reviews and customer experiences with our repair service:

⭐ Google – read customer reviews

⭐ Shopauskunft – read customer reviews

Audi colour display dark or instrument lighting failed?

Not sure which repair is right for your Audi?

Send us a photo of the instrument cluster, your vehicle model, year and a short description of the fault.

For Audi A4 B8/8K, A5 and Q5 models in particular, it helps to know whether the central colour display is affected or the dial lighting has failed.

Ask via WhatsApp

Pixelfehler Hamburg – your specialist for Audi instrument cluster repairs and spare parts since 2005.

Instrument cluster repair expertise from more than 20 years of hands-on experience

Pixelfehler Hamburg combines specialised instrument cluster repairs with in-depth spare-parts expertise. We know the typical weak points of many instrument clusters from real repair work – from defective LCD displays and gauge motors to complex electronic faults. This knowledge also goes into the selection, development and partial in-house production of our spare parts.

Professional repair or DIY? We offer both options. Experienced DIY repairers and workshops can find instrument cluster spare parts and repair components as well as practical video tutorials. Our instrument cluster guides explain common faults and repair options.

Our approach: specialist knowledge instead of unnecessary replacement – helping instrument clusters remain reliable for as long as possible.